Privacy Policy

Mockingbird Heirloom Co. values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard information when you visit our website, place an order, or interact with us online.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Mailing and shipping address

  • Phone number

  • Payment and order details (processed securely through third-party platforms)

We may also automatically collect limited information such as browser type, device information, and pages visited for analytics and site performance purposes.

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Communicate about orders, inquiries, or customer service needs

  • Send updates, promotions, or newsletters (only if you opt in)

  • Improve our website, products, and customer experience

  • Comply with legal and business obligations

Cookies & Analytics

Mockingbird Heirloom Co. may use cookies and similar technologies to improve site functionality and understand how visitors interact with our website. These tools help us analyze traffic and usage patterns.

Third-party services, including Google Analytics, may collect and process data in accordance with their own privacy policies. You can manage cookie preferences through your browser settings.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third-party service providers necessary to operate our business, such as payment processors, shipping carriers, website hosting platforms, or analytics services. These providers are obligated to keep your information secure and confidential.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data, subject to legal requirements

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Children’s Privacy

Mockingbird Heirloom Co. does not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be promptly deleted.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Mockingbird Heirloom Co.
Email: mockingbirdheirloomco@gmail.com